Add the items to your shopping cart:
When you find an item that interests you, update your desired quantity, and click the cart sign (on the right side of the products table, next to each item) to add to the shopping cart or click on the item to see its product detail page.
Click the �Update Changes� button if you changed quantities in your shopping cart or if you removed items from it.
You can access the contents of your shopping cart at any time by clicking the shopping cart icon at the right side of every page of our Web site.

What does the auto delivery option mean?
By choosing the auto delivery option, Diplomat-Store will automatically send your order according to the periodicity that you choose. Choosing this option will allow you to receive your orders regularly. In order to change items or periodicity of an auto delivery order please contact us through the website�s contact form.

Proceed to checkout
Take a moment to review all items you have placed in your shopping cart. When you are ready to place an order for all items in the shopping cart, click the "Checkout" button. You will be taken to the first page of the order form.

Sign in
Enter your e-mail address, and your password, and click the "Sign in" button.
For new users, click on "Create an account" on the top of the screen.

Enter a shipping address
Tell us where you would like to ship your order. Please go through all the shipping data fields to ensure your shipping details are accurate.

Order confirmation
Check the accuracy of the information you provided and make any necessary adjustments. When you are ready, click the �Checkout� button to submit your order.
Once you place your order, we will send you a confirmation e-mail message with your order number. Please save your order number for future reference.

How will the charge from Diplomat-Store appear in my credit card statement?
The charge for your order will appear on your credit card statement as "Diplomat-Store".
All charges are converted to and appear in U.S. dollars.

Is there any possibility that items may be damaged during the shipping process? Diplomat-Store has taken all the necessary precautions in order to ensure that products will reach you in optimal condition. Each product is wrapped with a custom made hard cardboard box and is sealed in a specially designed plastic shrink cover.

Does your company hold any registered trademarks?
No. Product names used in this website are for identification purposes only and may be trademarks of their respective companies. 

Does your company sell only genuine products?
Yes, all products offered at Diplomat-Store.com are of the original manufacturer, guaranteed to be genuine, and of the highest quality.

Can anyone purchase Tobacco and Alcohol products from this site?
No. You must be at least 18 years old or older (or the minimum legal age allowed by law, to purchase tobacco and/or alcohol products in your country). In any case, make sure you are familiar with the laws and restrictions of tobacco and alcohol purchasing in your country / state of residence.

What is SSL?
SSL (Secure Socket Layer) is a protocol used to secure data on TCP/IP networks such as the Internet. It provides encryption, authentication, and integrity for communication between a web server and client (consumer) browser. SSL provides a safer method of credit card usage in the online environment.